This Shipping Policy outlines how Topqb processes, ships, and delivers your orders to ensure a fast and reliable experience for all our customers.
Countries of Shipping
This shipping policy is valid for the following countries: United States and United Kingdom.
Order Cut-Off Time
Latest order time: 17:00 (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the next business day. For orders received after the daily cut-off, one business day will be added to the estimated delivery time.
Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday). Once processing is complete, your order is handed over to our carrier partners for shipment.
Transit Time
Once shipped, delivery usually takes 5 to 7 business days depending on your location and local carrier performance.
Total Estimated Shipping Time
The total estimated shipping time, including processing and delivery, is typically between 6 to 10 business days.
Carriers We Use
- DHL
- FedEx
- UPS
Postage Costs
Shipping is completely free. We cover the shipping costs for every order. There are no hidden fees or minimum order requirements — all our products are delivered directly to your door at no extra charge.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package’s delivery progress.
We also provide a self-hosted tracking page for your convenience. Click here to visit our Order Tracking Page.
Contact Topqb
Whether you have questions, comments, or concerns, our customer service team is here to assist you. Please reach out using the contact information below, and we’ll do our best to respond as soon as possible.
Store name: Topqb
Address: 71 Captain French Ln, Kendal LA9 4HP, United Kingdom
Email: contact@topqb.shop
Phone number: 07 57 05 60 78
Customer service hours: Monday to Friday from 9:00 to 17:00
Response within 24 hours (working days)